When you’re wanting to change flatmates, you’ll need to get in touch with your property manager to arrange the transfer. Your new flatmate will need to fill in an application…

If something needs quickly repairing during office hours, you can phone the office and speak to your property manager. Even if they aren’t available, someone from the team will be…

If you get locked out during office hours, you can swing by the office to grab a spare key. Make sure you give us a call first so we can…

Unless stated otherwise in your tenancy agreement, the lawns and gardens of your house are your responsibility to maintain. If you’re not really a ‘green fingers’ or are needing some…

If you’re water bill is unusually high, there may be a leak – so we’ll usually first ask you to complete a leak test overnight. If there does prove to…

If your property has a separate water meter, you’ll be required to pay for the water you use while you’re living there. Water is always charged monthly and you’ll get…

While your property owner has insurance on the land and building, you are in charge of looking after your own personal items. We recommend getting renters insurance – also commonly…

When you decide to move out, we always need 21 days written notice. If you want to vacate before the 21 days are over, that’s cool – however, you’ill still…

If you’re wanting to leave your property before your fixed term tenancy expires, you’ll need to get in touch with your property manager. While the owner of the property may…

A fixed term tenancy means you have your home for a pre-determined specific period of time – generally between 6-12 months, but that can be negotiated with your property manager.…